IPI are a Contact Centre and Customer Experience solutions specialist with over 20 years’ of expertise across a number of industries. We are based in the UK and work with many of the UK’s leading brands. We help our customer understand the complex Contact Centre technology market via our consultancy-led approach, and offer solutions including Contact Centre-as-a-Service (CCaaS), Workforce Engagement Management (WEM), Intelligent IVR, Voicebots, Chatbots and PCI Compliance. We complement this with our in-house development team who develops bespoke applications and integrations. All our solutions are supported by our best-in-class professional services, managed services and customer success teams.
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