In The Thick of It: Major Incident Management and Communications Best Practices

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Booking Closed

Primary Sponsor

Date

21 April 2023

Book Before

21 April 2023

Online MS 13:00 - 14:00

MS Teams

About the Event

In The Thick of It: Major Incident Management and Communications Best Practices

No one likes to plan for a disaster—but a robust major incident process and communications plan can be the difference between a few weeks of inconvenience or ending up on BBC News for a data leak. In this session, Anthony Sams and Katie Langford of Leeds Beckett University will be going over best practices for major IT incident management and communications, much of which will relate to a significant IT incident that occurred in 2022. The session aims to give attendees guidance and insight into major incident management by relating key aspects to real world examples.

Speakers

person looking at camera

Ed Stout

Support Services Manager

Leeds Beckett University

Katie Langford

Katie Langford

IT Business Engagement Manager

Leeds Beckett University

Anthony Sams

Head of Infrastructure Services

Leeds Beckett University

Event Schedule

13:00

Introduction

13:05

In The Thick of It: Major Incident Management and Communications Best Practices

In The Thick of It: Major Incident Management and Communications Best Practices