SSG25: Getting Better All the Time: Sharing Journeys to Excellence in IT Support

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Booking Open

Date

3 July 2025

4 July 2025

Book Before

30 May 2025

Hilton Liverpool City Centre

3 Thomas Steers Way. Liverpool, L1 8LW

About the Event

In the ever-evolving landscape of higher education IT support, excellence is not a destination but a continuous journey. The UCISA SSG25 Conference invites you to join us in Liverpool on a Magical Mystery Tour exploring the myriad ways our community is pushing the boundaries of what’s possible in IT support.

This year’s theme, Getting Better All the Time, celebrates both the incremental and transformative steps that lead to excellence. From overcoming the challenges of the COVID-19 pandemic to adapting to remote work and navigating sector shrinkage, our sector has shown remarkable resilience. Now, it’s time to move beyond survival and strive for the highest standards in our work.

Join us at SSG25 and give your work Day in the Life a remix! Let your peers’ insights Help! you on your Long and Winding Road to excellence. With A Little Help from UCISA, you’ll find All You Need Is Love (and great IT solutions). The path to excellence? If we Come Together, We Can Work it Out!

Speakers

Henry Stewart

Founder and Chief Happiness Officer

Happy Ltd

Event Schedule

09:15

Registration and Exhibition opens

10:00

Conference Welcome

17:30

Close of Day 1

19:00

Pre-dinner drinks reception

19:30

Dinner

09:00

Welcome to day 2

16:00

Conference Close