How to understand your users part 2

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Primary Sponsor


15 December 2022

Book Before

15 December 2022

Online 10:00 - 11:30

MS Teams

About the Event

How to understand your users – a user research special part 2

A significant percentage of our community have reported that they are relatively inexperienced in UX. This is part 2 in the webinar series, designed to support those starting out on their journey but will be beneficial to all as we are continually learning from one another. The recording and presentations from part 1 are available for all members.

User research is the foundation on which UX is built; knowledge and understanding of users’ wants and needs is vital to achieving user-centred design.

Where do you start? What are the first steps? Where in your institution can user research happen? How do you focus your research efforts for greatest impact?

This session is an opportunity to learn about user research, to reflect on the first steps, share approaches, and ask questions of your peers.


black and white drawing to represent a person

Alistair Quinn

Head of Web Development

University of East Anglia

black and white drawing to represent a person

Becca Ferrari

Digital Learning Director

University of Nottingham

black and white drawing to represent a person

David Marshall

User Research & Data Science Team Lead, University Information Services

University of Cambridge

Event Schedule