SSG22 - Deliberately Digital

Primary Sponsor

About the Event
SSG22 - Deliberately Digital
We invite you to join us at the Voco, St David’s, Cardiff Bay for the 2022 UCISA Support Services Conference where we will be celebrating our diverse community’s collective achievements in making a positive change to our institutions.
As institutions we are moving from accidental agility to deliberately digital, reflecting on the effectiveness of our current digital practices, evaluating what must change to deliver more effectively, and re-evaluating our ambitions. What opportunities and challenges is this creating for you and your teams?
Join SSG22 as we focus on the impact of digital across University services, and in particular what it means for those who support them.
We are looking for speakers who can talk about the impact within their organisations, including (but not limited to) topics such as:
- How are we rising to the challenge of an increased need for digital security
- Delivering good customer service remotely
- Online examinations
- Online learning
- Supporting dual mode teaching
- Data analytics
- Staff turnover & recruitment in a digital world
- Mental wellbeing in a digital world
Should you or a colleague have an idea in mind that covers one of these topics, please submit a short summary of the proposed presentation via our online form
Speakers

Sharon McKoy
Assistant Director & Head of Digital Operations
University of Wolverhampton

Emily Edwards
IS Specialist (Collaboration)
Durham University

Ben Gill
Digital Skills Developer
Lancaster University

Simon Furber
Lead Technical Architect
Brunel University London

Jake Dovey
iSolutions Incident Response Team
University of Southampton
Jake has worked for the University of Southampton for over fifteen years and has been leading teams both small and large for most of that time. He has a strong track record for turning team performance around and building positive and inclusive team cultures.
Jake is a popular speaker at UCISA known for his highly engaging talks that always give you practical takeaways. Last year he sparked lively discussions at both SSG and the Women in Technology conferences with his inclusive recruitment presentation – Foster the Imposter, this year he turns his attention to the thorny issue of staff motivation.
Jo Mortimer
Head of Business Relationship Management
University of Reading

Elizabeth Gordon
Head of Collaboration and AI Services
Durham University

Calvin Reid
IS Specialist (Collaboration)
Durham University

Simon Driscoll
Security Consultant
ITGL

Dr Rebecca Robinson
Business Support and Project Manager for the Cyber Foundry programme
Lancaster University

Germaine Broadbent
Senior Account Executive
Freshworks

Iain Cameron
IT Services, User Services Manager
University of Aberdeen
Event Schedule
Wednesday
Thursday
Other Sponsors
Exhibitor Information
UCISA Group
- Support Services Group