SSG22 - Deliberately Digital
![...](/-/media/Images/Event-Images/SSG22.jpg)
Primary Sponsor
![Freshworks logo](/-/media/Images/UCISA/Corporate-Members-Logos/freshworks-light-bg.jpg)
About the Event
SSG22 - Deliberately Digital
We invite you to join us at the Voco, St David’s, Cardiff Bay for the 2022 UCISA Support Services Conference where we will be celebrating our diverse community’s collective achievements in making a positive change to our institutions.
As institutions we are moving from accidental agility to deliberately digital, reflecting on the effectiveness of our current digital practices, evaluating what must change to deliver more effectively, and re-evaluating our ambitions. What opportunities and challenges is this creating for you and your teams?
Join SSG22 as we focus on the impact of digital across University services, and in particular what it means for those who support them.
We are looking for speakers who can talk about the impact within their organisations, including (but not limited to) topics such as:
- How are we rising to the challenge of an increased need for digital security
- Delivering good customer service remotely
- Online examinations
- Online learning
- Supporting dual mode teaching
- Data analytics
- Staff turnover & recruitment in a digital world
- Mental wellbeing in a digital world
Should you or a colleague have an idea in mind that covers one of these topics, please submit a short summary of the proposed presentation via our online form
Speakers
![black and white head shot of Sharon McKoy](/-/media/Images/UCISA/Committee-Members/Sharon-McKpy.jpg)
Sharon McKoy
Assistant Director & Head of Digital Operations
University of Wolverhampton
![person smiling at the camera](/-/media/Images/UCISA/others/Emily.jpg)
Emily Edwards
IS Specialist (Collaboration)
Durham University
![Ben GIll](/-/media/Images/UCISA/Speakers/ben-gill.jpg)
Ben Gill
Digital Skills Developer
Lancaster University
![head and shoulders photo of a woman smiling](/-/media/Images/UCISA/Committee-Members/ssg/jo-mortimer-bw.png)
Jo Mortimer
Head of Business Relationship Management
University of Reading
![person smiling at the camera](/-/media/Images/UCISA/Speakers/Elizabeth-Gordon.jpg)
Elizabeth Gordon
Head of Collaboration and AI Services
Durham University
![person looking at camera](/-/media/Images/UCISA/Speakers/calvin-reid.jpg)
Calvin Reid
IS Specialist (Collaboration)
Durham University
![person smiling at the camera](/-/media/Images/UCISA/Speakers/simon-driscoll.jpg)
Simon Driscoll
Security Consultant
ITGL
![person looking at camera](/-/media/Images/UCISA/Speakers/rebecca-robinso.jpg)
Dr Rebecca Robinson
Business Support and Project Manager for the Cyber Foundry programme
Lancaster University
![person smiling at the camera](/-/media/Images/UCISA/Speakers/1623350865718.jpg)
Germaine Broadbent
Senior Account Executive
Freshworks
![decorative picture](/-/media/Images/UCISA/Speakers/1561728040725.jpg)
Iain Cameron
IT Services, User Services Manager
University of Aberdeen
Event Schedule
Wednesday
Thursday
Other Sponsors
Exhibitor Information
UCISA Group
- Support Services Group