CISG-PCMG23

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Booking Closed

Primary Sponsor

Date

29 November 2023

30 November 2023

1 December 2023

Book Before

22 November 2023

Venue

The Eastside Rooms, Birmingham

About the Event

CISG-PCMG23 - Out with the old and in with the new

Following on from a successful return to the annual Corporate Information Systems and Project and Change Management Groups face to face conference, we look forward to welcoming you to Birmingham for CISG-PCMG23.

Universities and Colleges continue to be inundated with changes and ‘advances’ in technology and business processes, but how are we as individual institutions dealing with these changes? The conference this year will explore this theme, through the experience of industry professionals and colleagues from across the sector. Change is good and necessary, but we must not ‘throw the baby out with the bathwater’.

In adopting change, we need to remember what has worked well in the past and carry that best practice forward, but also, we must adapt to take advantage of emerging technology and infrastructure if we are to meet user expectations, improve productivity, resilience, and security, and grow our overall capability.

Cultural change in relation to integrating new software and business process can be disruptive and not only to our stakeholders, but also to our IT staff who build, maintain, and evolve our technology landscape. Staff capability is important; as we adopt new technologies and associated support models, we have a duty to ensure that our staff have the capabilities that they require to carry out these new roles.

Institutions traditionally have a gradual process of moving from legacy systems to new systems and software. However, areas such as cloud, AI, machine learning, systems, and process integration (to name but a few) are advancing faster than our ability to adopt them effectively.

Some institutions are re-evaluating core systems, looking at the role of ERP and CRM and the impact that may have on productivity and budgets. Cybersecurity is a key concern across the sector, with system and data security a key priority.

The conference this year will have a mix of traditional presentations, university showcases and updates from the sector. There will also be opportunities for networking with your peers across the UCISA community, as well as the chance to engage with our suppliers as they support us on our journey of ‘Out with the old and in with the new’.

Speakers

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Professor Paul Bartholomew

Vice-Chancellor

Ulster University

Debbie Hall

Head of Digital Delivery

University of Huddersfield

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Jessica Nelson

Graduate Analyst Programmer

Queen's University Belfast

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Steve Britton

Head of Enterprise Collaboration

Kingston University London

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Michelle McGaughey

Business Services Team Leade

Queen’s University Belfast

More Info

Michelle McGaughey moved to the Digital Transformation Team earlier this year to take up the role of Digital Transformation Architect, just in time to bring her Dynamics 365 experience to Clearing at Queen’s. Michelle is also project lead for the new Application Management System currently under development.

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Sean Green

Director of Digital and Change

University of East Anglia

More Info

Sean in an experienced Digital, Data and Technology Director having worked in Financial Services, the NHS, Housing, Police, Local Government and now Higher Education. Leading large teams and significant digital transformations.

In his current role he leads the Digital and Data Technology Services for the University of East Anglia where he has worked for almost 18 months.

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Polly Nelson

Digital Experience Project Manager

Falmouth University

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Polly delivers digital transformation projects that support Falmouth’s strategy; with a focus on delivering, managing, and embedding digital change. She joined Falmouth in 2019 after a self-employed career in the software industry delivering digital solutions to a wide variety of public and private organisations.

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Sophie Harrison

Director of Agile Product Delivery

University College London

More Info

Sophie Harrison is the Director of Agile Product Delivery at UCL, where she is accountable for the governance and delivery of the digital investment portfolio and leads their agile transformation. Prior to joining UCL in November 2020, Sophie worked at PA Consulting supporting large and complex organisations with their agile transformations.

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Matthew Sherlock

Director of Product Strategy

Clarivate

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Andy Haywood

Corporate Systems Manager

Leeds Trinity University.

More Info

Technology user, developer, advocate for 20 years in the public sector. Created many solutions using “the tools we already have”.

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Andrew Proctor

Executive Lead - UK Education

AWS

More Info

Andrew joined Amazon Web Services as Executive Lead for UK Education in January 2022 with a focus on helping education leaders achieve their strategic aims through the use of digital technology, innovation, and culture. He has over 15 years of digital leadership and transformation experience across the UK public sector.

Andrew was previously Pro Vice-Chancellor (Digital) for Staffordshire University, a member of the executive team with direct responsibility for the Digital, Estates, and Transformation portfolios.

Over five years, Andrew oversaw the rising reputation of Staffordshire as a leading digital university with achievements including becoming the first university in Europe to migrate fully to cloud, and the first to launch an AI-driven coach and support assistant for students.

In 2020, Andrew was named UK Chief Digital Officer of the Year by Computing magazine, and was also included in the ‘Digital 100’ list of the most influential digital leaders in the UK. Previously, Andrew led the IT & Digital service at West Midlands Police between 2012 and 2017, receiving a Chief Constable’s Award for establishing them at the vanguard of policing innovation.

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Andy Smith

CIO

University College London

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Andy Smith Joined UCL in May 2020 as CIO and before that he was the Global CIO for Arm from 2014 to 2019. Arm is one the world’s leading technology companies with its processor designs in more than 150 billion chips including almost every phone in the world. Prior to this Andy spent 5 years as a Government CIO working for one of the agencies in the defence sector. Before that he worked for 20 years with BP in a variety of roles and locations around the world including 6 years in Alaska. Andy lives in Cambridge with his wife and two daughters. He is a keen sportsman who has recently discovered the game of Real Tennis.

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Jennifer Robertson

Head of Automation Transformation Team

University of Glasgow

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Jodie Wetherall

Associate Director - Office of the CIO

University of Greenwich

More Info

Dr Jodie Wetherall is Associate Director - Office of the CIO at the University of Greenwich, where he is leading the development of the institutions new Digital Strategy (https://www.gre.ac.uk/it-and-library/digital-strategy), articulating its digital ambitions through to 2030. Jodie has worked in Higher Education since 2001. Having spent 18 years as an academic in computer engineering, consulting and researching in robotics and security, he transitioned into IT management following his passion for technology in education. Jodie holds a PhD in Computer Engineering and is a Senior Fellow of the Higher Education Academy. He also serves as a Non-Executive Director for Leigh Academies Trust.

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Sally Jorjani

Programme Management Office (PMO) Manager

University of Stirling

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A “jack of all trades” professional within the Technology sector. Sally’s passion and purpose is to drive, deliver, support innovation and technology - to change and transform services for the better for students and staff.

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Sara Somerville

Senior Systems Development Manager

University of Glasgow

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Sara Somerville is a Senior Systems Development Manager at the University of Glasgow. Sara has 20+ years experience implementing transformative digital projects. Currently responsible for the strategic implementation of customer experience technologies and enhancing digital services, including the University’s student app & portal. Passionate about understanding the needs of our Students & Staff to enable the delivery of impactful digital experiences. Also…agile fan-girl!!

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Professor Alison Honour

Deputy Vice-Chancellor

Canterbury Christ Church University

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Professor Alison Honour has been the Deputy Vice-Chancellor at Canterbury Christ Church University (CCCU) since 2021. Prior to this, she held two Pro Vice-Chancellor and Executive Dean of Faculty roles at Birmingham City University and De Montfort University.At CCCU, Alison's leadership priorities are focused on the successful implementation of the university's new Strategic Framework Vision 2030 and driving key initiatives to deliver an outstanding student experience and outstanding student outcomes. Alison's role includes reviewing the systems and processes to improve how the curriculum is developed, managed and monitored with the university's new partnership with CourseLoop and the rollout of its end to end Curriculum Management Platform.

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Allister Frost

Former Head of Digital Marketing, Microsoft

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Allister Frost is a business transformation expert and international keynote speaker who inspires audiences to confidently embrace change for a better tomorrow. His career took an unorthodox turn when he left the security of a traditional manufacturing company to join Microsoft in the fast- evolving technology sector. Faced with the dizzying effects of uncertainty and constant change, Allister developed strategies to help his teams thrive in perpetual ambiguity. He now shares the secrets to his success in his talks. He rose to become Microsoft’s first ever Head of Digital Marketing Strategy, pioneering revolutionary customer centric communication channels and creating iconic global brand campaigns.

Allister now works as consultant and motivational speaker for world-leading organisations including GE, 3M, and Vodafone. Through a decade of client projects, he has demonstrated how anyone, regardless of the state of the economy or the nature of their business, can develop the resiliency and passion to keep up with technology-fuelled change. With the right coping strategies, we can all look forward to a lifetime of personal growth and career success.

Allister shares his powerful FROST Change Cycle in his ‘Five Steps to Success’ performances at in-person and virtual business conferences and company events around the world. He specialises in helping people rethink their relationship with technology, so they can identify and pursue the most promising growth opportunities that our fast-changing world presents. His mission each day is simple: to give others the daily habits and lifelong focus needed to become future-ready for life.

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Sky Dow

Head of Transformation

University of Nottingham

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Sky is Head of Transformation at the University of Nottingham where her focus is on supporting people through Digital Transformation. She is also enjoying her third year as a Non-Executive Director of the Change Management Institute. Sky is a Specialist Accredited Change Practitioner and specialises in benefits management.

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Ross Davies

Chief Technology Officer (CTO)

University of South Wales

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I am passionate about research and have a PhD in Computer Vision, as a former Senior Lecturer in Cyber Security I have a detailed understanding of the needs of our userbase. I am now the CTO at the University of South Wales, leading initiatives in Information Security, EdTech, and Architecture.

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John McCarthy

Associate Chief Operating Officer

University of Salford

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John has over 30 years of experience working in Higher Education. He started out his career as an academic teaching Information Systems but was drawn into the practical application of systems to enhance the student experience. He has held a number of roles ranging from Resources Manager through to Director of Marketing, Recruitment & External Relations through to his current role as Associate Chief Operating Officer at the University of Salford with responsibility for the whole student journey from initial enquiry through to graduation and beyond.

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James Smith

Chief Information Officer

Middlesex University

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Rupert Frankum

Digital Experience & Platforms Manager

University of Plymouth

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Rupert is the Digital Experience & Platforms Manager at the University of Plymouth and is responsible for several enterprise level platforms including their Mobile App and CRM. Driving through change to transform a student’s experience is at the core of Plymouth’s strategy and Rupert is dedicated to maximising the capabilities of each platform.

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Alexis Nelson

Technical Lead and the API & Application Integration Services Platform Owner

University College London

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Alexis Nelson works in UCL’s Information Services Division as a Technical Lead and the API & Application Integration Services Platform Owner. He's been at UCL since the late 00’s and working on integrations and APIs since the mid-10's. His favourite colour is blue and his favourite cloud provider is AWS.

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Chris Stedham

CTO

Bath Spa University

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Chris is Chief Technology Officer at Bath Spa where he leads all the teams that implement, support, maintain and improve the IT infrastructure and our digital estate comprising a range of off the shelf software solutions and those developed in-house.

Having worked at Bath Spa for almost 20 years, he is passionate about the place he works and is always on the lookout to support organisational change with technology.

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Rachael Johnson

CIO

Bath Spa University

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An experienced technology leader in Higher Education, Rachael joined Bath Spa in 2016. She is currently engaged in delivering an ambitious programme of Digital Transformation, in close collaboration with academic leaders across the organisation. Rachael is passionate about using digital technology to support Bath Spa’s sustainability commitments.

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Paul Riley

Senior Director Analyst

Gartner

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Paul is a Senior Director Analyst at Gartner where his research area is mainly higher education digital strategies, governance, operating models, and trends. Prior to joining Gartner in May 2022, Paul had 30 years in the higher education sector. The last 12 years were as Director of Library and Services at Cardiff Metropolitan University. As Director, Paul was responsible for Library Services (Learning Centres, digital resources), Information Services (user support, infrastructure, software development), and Business Improvement Services (programme/project management, business analysis, change and engagement).

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Nathalie Czechowski

CIO

University of South Wales

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Scott Hayden

Head of Teaching, Learning, and Digital

Basingstoke College of Technology

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Scott serves as the Head of Teaching, Learning, and Digital at Basingstoke College of Technology (BCoT), where he helms a technologically adept team primarily composed of former students. This team specialises in digitally enriching educational practices and has received multiple accolades, including the 2018 TES FE Award for 'Outstanding use of Technology' and the Wellbeing at Work award at the Hampshire Inspire Awards 2023.

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Claire Gibbons

Strategic Projects Manager

Leeds Trinity University

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Claire is the Strategic Projects Manager at Leeds Trinity University. Claire’s current role builds on 25 years’ experience of working in the Higher Education sector across a range of disciplines, including Marketing, Comms, Governance, and Web Management, as well as working for and with HEIs across the UK and Ireland. ‘Making things better’ is Claire’s general mantra when it comes to getting things done, as well as putting the user (whoever the user may be!) first.

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Sophie Moyses

Product Manager

University of Sheffield

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Sophie works as Product Manager within the IT Services Department at the University of Sheffield, and is responsible for managing the University’s productivity products, particularly Google Workspace, enabling the University and its partners to work efficiently, effectively and collaboratively. Sophie is currently focussed on improving Information Management practices across the University, and also has a passion for enhancing digital skills and supporting colleagues in adopting productivity tools.

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Mike Whyment

Programme Director

University of Aberdeen

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Mike is the Programme Director at the University of Aberdeen, and also the Secretary of the UCISA HEIDS Group. He has worked at the University for nearly 25 years in a wide range of Digital roles, currently leading a team of PRINCE Practitioners with responsibility for ensuring the University has the bandwidth and capability to deliver on our Digital ambitions. He also plays a central role in financial planning of all things Digital and ensures that the user is at the heart of everything we do.

Event Schedule

Wednesday

10:00

Exhibitor briefing

10:30

Exhibition opens

10:30

Registration opens

11:30

Network and orientation

12:00

Lunch

in the Exhibition
13:00

Welcome and introductions

James Smith, CIO, Birkbeck, University of London and Sally Jorjani, Programme Management Office (PMO) Manager, University of Stirling
13:15

Opening keynote

Professor Paul Bartholomew , VC, University of Ulster
14:05

How to succeed with Digital Transformation - lessons learned from inside and outside the sector

Andrew Proctor - Executive Lead, UK Education, Amazon Web Services (former Pro Vice Chancellor of Staffordshire University)

14:50

What they don't tell you before you take the job to deliver change

Sean Green, Director of Digital and Change, UEA
15:20

Refreshments

in the Exhibition
15:50

Cybersecurity with Jisc

Michael Pickett, Lead Cyber Security Engagement Manager, Jisc
17:20

Close of Day 1

17:20

Committee meetings

  • CISG in the Affinity 2
  • PCMG in Meeting Room 5
17:20

Networking drinks

in the Exhibition
19:15

Drinks reception

20:00

Dinner

in Affinity 2

During dinner a 1960's Murder Mystery - The School Reunion

They say they are the best days of your life, but as former pupils gather at St Ethelred's School, is becomes apparent that someone has MURDER on their mind. Can Miss Mapletree work out WHODUNNIT before the killer strikes again, or will the murderer be saved by the bell?

( fancy dress optional)

Thursday

08:30

Breakfast session with AvePoint

Strategies for Microsoft 365 Storage Optimisation by AvePoint

Registration required

09:30

Open of Day 2

09:30

Digital transformation of identity, hosting and device management

Ross Davies, Chief Technology Officer (CTO), University of South Wales
10:00

The Web Services Group

Claire Gibbons, Strategic Projects Manager, Leeds Trinity University, David Harrison, Web Services Team Leader, Lancaster University and Robert Fowles, , Head of Digital Channel Management, University of Birmingham
10:25

Travel time

10:30

Partner showcases

  • Infuse - (Affinity 2)
    Learn how Southampton Solent University delivered a challenging transformation programme on time and on budget
    Aaron Tyler, Project Manager, Solent University
  • TechnologyOne - (Meeting Room 5)
    How to apply technology as an enabler of your institution and your students’ success, using lessons learned from TechnologyOne’s customers around the world.

    Sarah Fry, Product Success Director, TechnologyOne and Alex Jones, Head of Student Administration, University of Lincoln
  • Crimson - (Meeting Room 7)
    Real-World AI Use Cases for Higher Education

    John McCarthy, Executive Director, Marketing, Recruitment & External Relations, University of Salford and Thomas Cadman, Director of Cloud Services, Crimson
11:00

Refreshments

in the Exhibition
11:30

Partner showcases

  • Avepoint - (Affinity 2)
    Kingston University's journey to the Microsoft Cloud
    Steve Britton, Head of IT, Kingston University and Jason Parnwell, Senior Account Executive, Education & Public Sector. AvePoint
  • campusM, Ex Libris UK, part of Clarivate - (Meeting Room 5)
    Everything, Everywhere, all at once - Connecting for Student Success
    Rupert Frankum, Digital Experience and Platforms Manager, Plymouth University and Matthew Sherlock - Director of Product Strategy, CampusM
  • Courseloop - (Meeting Room 7)
    Why universities are increasingly seeing curriculum management as the foundation of agility, transformation and long-term success
    Professor Alison Honour, Deputy Vice-Chancellor, Canterbury Christ Church University
  • Tribal - (Meeting Room 9)
    The Power of Change - Turn Disruption into Innovation
    Jody Duckett, Project Manager, Sunderland University and Oliver Mussett, Account Director, Tribal Group.
12:00

Travel time

12:50

Lunch

13:50

University Showcases

 

14:20

Travel time

14:25

University showcases

14:55

Travel time

15:00

Embracing organisational change in Digital Transformation

Rachael Johnson, CIO and Chris Stedham, CTO, Bath Spa University
15:30

Refreshments

in the Exhibition
16:00

Birds of a feather 1

  • An introduction to the Change Management Institute - (Affinity 2)
    Sky Dow, University of Nottingham, Head of Transformation and
    Lyam Crosdale, Country Co Lead for the Change Management Institute
  • Web Service Group - (Meeting Room 5)
    Claire Gibbons, Strategic Projects Manager, Leeds Trinity University,
    David Harrison, Web Services Team Leader, Lancaster University, and
    Robert Fowles, , Head of Digital Channel Management, University of Birmingham
  • Recruitment in HE – Panel discussion - (Meeting Room 7)
    David Robinson, Assistant Director, Information Services, Queen's University Belfast
    Nathalie Czechowski, CIO, IT Services, University of South Wales
    Joel Mundy, Senior Manager, Public Sector Technology, Hays
  • Project management - (Meeting Room 9)
    Sally Jorjani, Programme Management Office (PMO) Manager, University of Stirling
16:00

Exhibition closes

16:30

Travel time

16:35

Birds of a feather 2

  • An introduction to the Change Management Institute - (Affinity 2)
    Sky Dow, University of Nottingham, Head of Transformation and
    Lyam Crosdale, Country Co Lead for the Change Management Institute
  • Web Services Group - (Meeting Room 5)
    Claire Gibbons, Strategic Projects Manager, Leeds Trinity University,
    David Harrison, Web Services Team Leader, Lancaster University, and
    Robert Fowles, , Head of Digital Channel Management, University of Birmingham
  • Recruitment in HE – Panel discussion - (Meeting Room 7)
    David Robinson, Assistant Director, Information Services, Queen's University Belfast
    Nathalie Czechowski, CIO, IT Services, University of South Wales
    Joel Mundy, Senior Manager, Public Sector Technology, Hays
  • Project management - (Meeting Room 9)
    Sally Jorjani, Programme Management Office (PMO) Manager, University of Stirling
17:05

Close of Day Two

17:05

General issues discussion

19:15

Conference dinner drinks reception

20:00

Conference dinner

in Affinity 2 (black tie optional)

Friday

09:25

Open of Day 3

10:10

Hype Cycle for Higher Education 2023 - Innovations and Technologies

Paul Riley, Senior Director Analyst, Gartner
10:50

Refreshments

12:00

Closing keynote

Allister Frost, Former Head of Digital Marketing, Microsoft
13:00

Close of the Conference

13:00

Lunch