Foundations for the Future: Establishing BRM in Higher Education

Richard is a business partner at UWE Bristol.  He works with colleagues across the university to align university, IT, and business area strategy.  His aim is to make sure that all stakeholders have a voice to present their case for changing needs and new ideas.

Sam is a University of Birmingham IT Business Partner, with responsibility for managing relationships across several professional services functions. He has experience of 'bridging the gap' between IT and business in several industries and contexts, including education, retail and management consulting.

Poppy is an IT Business Partner at the University of Birmingham, responsible for managing strategic relationships across several key areas within professional services. She focuses on aligning digital strategies with university objectives, fostering collaboration, and driving a robust digital infrastructure that supports continuous innovation and institutional growth

Ann-Marie leads the IT Services Engagement team, developing a strategy to provide excellent stakeholder experiences both within and outside of the team. She fosters a customer-centric approach, connecting IT Services with the broader University to build partnerships that support organisational objectives and fostering a team culture of learning, development, inclusivity and sustainability.

Bhavesh is an experienced professional in business transformation. He has led transformative IT projects that streamline processes, enhance operational efficiencies, foster innovation and collaboration across the university's academic and administrative departments. Bhavesh currently serves as the Head of Faculty IT and Portfolio Delivery Manager for Faculty Operations Change Portfolio

John has worked in HE roles for over 30 years. He is a geographer by training moving in to IT team and service management as a consequence of having to learn to support himself with new technologies. He has taught on Geography Masters courses, been a School and then Faculty IT Manager and a Business Relationship Manager at Leeds. His current role as a Head of IT (Arts Humanities & Cultures, Business School, Social Sciences) is based on aligning strategies across academic and professional services. Creating and maintaining relationships is fundamental to the success of that work. Supporting people with the information, structures and help to get the right outcomes is what drives him.