UX on a shoestring: how to do UX in a period of acute belt-tightening in HE

Dr Graham Hancox is a Senior User Researcher at the University of Nottingham, his work spans digital initiatives, such as website usability, as well as service improvements, such as informing changes in study space designs. Prior to UX he worked as an academic researcher in Human Factors and Ergonomics so can call on this rigorous approach in his work

Liz is responsible for the staff-facing knowledge base, used by frontline staff to support students at all stages of their study. Liz has been with The Open University for over 14 years, and 7 years ago she started on a journey of discovery into user-centred content design.