The Change Academy – Fife College
Barry Dickson, Head of Business Transformation, Fife College
Fife College has adopted a “grow your own” approach to supporting and delivering sustainable change. Existing staff have been trained in a variety of Change Management enabling skills to add to their existing subject matter expertise. This webinar will explore some of the challenges and opportunities that this presents.
Seema Kisnay, Associate Director of Digital Products – Goldsmiths University of London
Seema Kisney will be presenting an approach to change that is used in product management. By framing the customer's journey as a “Hero's Story”, we create product experiences that emotionally resonate, guiding stakeholders to embrace the vision and delivering more relatable, impactful solutions through a human-centered approach. The Product Story Canvas is a powerful framework that puts the customer at the heart of the narrative.
