Launch of the UCISA Enterprise Service Management Community of Practice

About the Event

Join us for the launch of the Enterprise Service Management (ESM) Community of Practice, a unique community designed to collaborate, share insights, and explore best practices in service management and support across a wide range of disciplines throughout our sector. 

This inaugural event will introduce the ESM concept, highlight the community's goals, and provide real-world showcases from universities such as Glasgow, Northumbria, and King's College London. Hear how these institutions are transforming service delivery through ESM and discover how you can be part of a growing community dedicated to delivering operational excellence across the sector.