Resources

ucisa resources provide you with a deep understanding of a wide range of topics of interest and act as a go-to guide for data, insight and best practice

Through case studies, surveys, toolkits, best practice guides and benchmark reports, ucisa supports institutions and individual members with the information you need to make informed decisions and effective service improvements.

You can also use the resources library to browse presentations and resources linked to recent ucisa events as well as resources relevant to each of ucisa's special interest groups.

Use the filter functionality below to search the resources by resource type, then sort on title, author or date.

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132

CISG-PCMG21 recordings and presentations

Date: Friday, November 26, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recordings and presentations from CISG-PCMG21: No going back -Transitioning to a Hybrid Workplace are available via login

Formats:

UCISA 2020 TEL Survey Panel Session 4 - Teaching models

Date: Wednesday, November 24, 2021

Categories:

Audio and Video, Survey

Author:

UCISA-DEG

Description:

The UCISA 2020 TEL Survey highlighted that blended learning (supplementary) approaches remained more prevalent than active modes of blended learning and fully online learning remained primarily an activity for individual academics or departments. This panel session considers the changes that institutions made to their teaching model during 2020/21 as a result of the Covid-19 pandemic and how their plans adapted with the changes in Covid-19 related restrictions. It concludes by asking how teaching models may change in the future and what differences might be seen within particular subject areas.

Formats:

How four top European universities navigated COVID-19 and enriched student outcomes

Date: Tuesday, November 23, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

Four top European universities discuss how they navigated the trials and tribulations COVID-19 brought from the good, to the bad, and even the ugly in this recording

Formats:

Global HE Capability Model

Date: Thursday, November 18, 2021

Categories:

Event resources, Webinar, Audio and Video

Author:

ucisa

Description:

Recording from the launch webinar of The Global Higher Education Capability Model, jointly launched by CAUDIT, EDUCAUSE and UCISA. The reference models comprise a Business Capability Model, a Business Model Canvas, and a Data Reference Model for Higher Education.

Formats:

The Transformative Impact of BI

Date: Thursday, November 18, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

Recording and presentation from The Transformative Impact of BI webinar

Formats:

Apps and education

Date: Wednesday, November 17, 2021

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa

Description:

Recording from the UCISA London November 2021 webinar on Apps and education

Formats:

UCISA 2020 TEL Survey Panel Session 3 - Culture and institutional Drivers

Date: Wednesday, November 17, 2021

Categories:

Audio and Video, Survey

Author:

UCISA-DEG

Description:

The UCISA 2020 TEL Survey reported an increased focus on equality and widening participation as driving factors for the use of TEL. This panel session considers what effect the Covid-19 pandemic had on institutional drivers for TEL, institutional cultures and whether there were any changes in adoption and innovation patterns across the institution in terms of instructional design and assessment modes. It concludes by asking how the pandemic has impacted on the wider digital agenda in terms of topics such as digital skills development and digital accessibility. 

Formats:

UCISA 2020 TEL Survey Panel Session 2 - Team and Organisational Structures

Date: Wednesday, November 10, 2021

Categories:

Audio and Video, Survey

Author:

UCISA-DEG

Description:

The UCISA 2020 TEL Survey survey reported that since 2018, the number of staff supporting TEL had increased in 40% of institutions and this was evidenced by an overall growth in the mean FTE of staff supporting TEL across an institution. Since the start of the Covid-19 pandemic, the sector has experienced a large increase in demand for learning technologists and similar roles. This panel session considers the impact that the pandemic had on the number and type of roles providing TEL support across an institution, and how the wider organisational structures supporting TEL and working relationships with other teams have changed. It concludes by considering how panellists envisage TEL support within their institutions changing in the future.

Formats:

Remote working

Date: Tuesday, November 9, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The University of York discuss lessons learned about remote working in the webinar entitled: Remote working: challenges and opportunities for inclusive practice

Formats:

NCSC

Date: Monday, November 8, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the Introduction to the NCSC is available

Formats:

DIG21 recordings and presentations

Date: Friday, November 5, 2021

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa

Description:

The recordings and presentations from DIG21: Resilience, Reinvention and Revolution in a Connected World are available

Formats:

UCISA 2020 TEL Survey Panel Session 1 - The TEL Toolkit

Date: Wednesday, November 3, 2021

Categories:

Audio and Video, Survey

Author:

UCISA-DEG

Description:

The UCISA 2020 TEL Survey survey reported that a wide range of TEL tools are supported across institutions, with the virtual learning environment, text matching tools, reading list management software and electronic management of assessment tools forming part of an institution’s TEL toolkit. This panel session considers the impact that the Covid-19 pandemic had on the usage of TEL tools, for example a growth in the use of virtual classroom tools, what the appetite is for reviewing these platforms and which tools might remain in the medium/long term.

Formats:

Working in partnership to build a Research Information Management System at the University of Westminster

Date: Thursday, October 21, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

Recording from the webinar  Working in partnership to build a Research Information Management System at the University of Westminster

Formats:

Project Planning and Agile

Date: Wednesday, October 20, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

Recording from the UCISA London October 2021 webinar: Project Planning and Agile

Formats:

Over a year of hybrid working: What the data tells us (about women)

Date: Thursday, October 7, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the webinar Over a year of hybrid working: What the data tells us (about women) is available

Formats:

The Glass Tube

Date: Wednesday, October 6, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

Second webinar recording in the UCISA Leadership series entitled The Glass Tube – how to cultivate new ways of working

Formats:

Ransomware-proofing during Covid-19, NCSC compliance and 64% TCO savings

Date: Tuesday, October 5, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the webinar giving an insight into the challenges faced by Canterbury Christ Church University when identifying a vendor to transform how they provide Multi-Cloud data control and protection across their most critical applications.

Formats:

Benefits clinic

Date: Thursday, September 30, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa-PCMG

Description:

The recording of the final webinar in the series on Benefit Management brings together speakers from the previous sessions Grasping the nettle: Benefits Management, how to start and Smoothing the way: Measurements and Tracking in a Q&A session.

Formats:

ucisa London Women in tech

Date: Friday, September 17, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:


The recording from the ucisa London September event which explored how we can encourage women into the sector, better support women currently working in tech, and develop the next industry leaders.

Formats:

ucisa London Women in tech

Date: Thursday, September 16, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa-London

Description:

Recording from the ucisa London webinar on Women in tech which explored how we can support women that want to work in technology.

Formats:

Post-Pandemic learning and teaching transformation at scale

Date: Friday, September 10, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

This webinar cover the journey that Falmouth University have been on since their founding roots as a traditional art school to a leading university for the creative industries who are paving the way for online learning in creative subjects.

Formats:

Smoothing the way

Date: Wednesday, September 1, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

Recording and presentations from the Smoothing the way: Measurements and Tracking webinar from the ucisa-PCMG Committee. Available to all members after login 

Formats:

Places and Spaces - Planning for the next academic year in uncertain times

Date: Friday, August 6, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the Places and Spaces - Planning for the next academic year in uncertain times webinar is available

Formats:

Digital Poverty (Equality)

Date: Thursday, July 15, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording and presentation of the Digital Poverty (Equality) hosted by the ucisa London Group

Formats:

Online harassment – a very real issue for students

Date: Tuesday, July 13, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording and presentation of the ucisa Online harassment – a very real issue for students

Formats:

Grasping the nettle

Date: Thursday, July 8, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording of the ucisa-PCMG webinar Grasping the nettle: Benefits Management, how to start

Formats:

SSG21

Date: Friday, July 2, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

Description:

Recordings and presentations from SSG21: Supporting the New Student Experience are available via login

Formats:

Job Description Bank

Date: Monday, June 28, 2021

Categories:

Jobs

Author:

ucisa

Description:

Welcome to the ucisa Job Description Bank, In partnership with member institutions

Please feel free to use the organisation charts and individual job descriptions as you require

Formats:

CIS Power BI Dashboard

Date: Monday, June 28, 2021

Categories:

Survey

Author:

ucisa

Description:

Each year ucisa provides a survey of Corporate Information systems used across the sector. This is an invaluable resource made freely available to all ucisa member HEIs and FEIs looking to share experiences with other institutions and understand trends in the marketplace. The ucisa CIS survey is carried out annually and provides a simple snapshot of the core CIS in use by ucisa members. The survey is open to all ucisa members and collects basic information about the main corporate information systems (CIS) in use in the HE sector.

This new Power BI dashboard has been designed to help members visualise and interrogate the data in a simple to use format

Formats:

Effective Communications and Public Relations after a Cyber Security Incident

Date: Friday, June 25, 2021

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa Security Group

Description:

The recording of the inaugural event from the ucisa Security Group where Dr Jason Nurse discussed how effective communications are crucial following a cyber security incident

Formats:

ucisa EA CoP 2020 Survey report

Date: Friday, June 25, 2021

Categories:

Survey

Author:

ucisa EA CoP

Description:

Conducted by the ucisa Enterprise Architecture Community of Practice the 2020 survey was completed by 37 institutions, it gives a very insightful picture of the maturity and footprint of EA in the UK HE sector.

Formats:

Change Management - the new Superpower for IT leaders

Date: Thursday, June 24, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording of the Change Management - the new Superpower for IT leaders with Adrian Stalham, the Chief Change Officer from Sullivan and Stanley is available to all members

Formats:

Cloud Data Management and Ransomware-immune backups – A real life story

Date: Wednesday, June 23, 2021

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa

Description:

The recording of the Cloud Data Management and Ransomware-immune - A real life story webinar is available for you to hear how the Colchester Institute survived a cyber attack.

Formats:

Service desk and service management

Date: Wednesday, June 23, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa London

Description:

The recordings and presentations from the ucisa London June 2021 about Service desk and service management event are now available to all members via login

Formats:

ucisa IT Comms Toolkit

Date: Wednesday, June 23, 2021

Categories:

Toolkit

Author:

ucisa Support Services Group

Description:

The aim of this Toolkit is to provide the ucisa community with a resource that anyone involved in IT communications can use. Whether you have an embedded communications team, a central university team or it’s everyone’s responsibility, there’s always room for improvement, and we hope that even someone who has worked in comms for several years can learn from this resource.

Please note the new url of the toolkit

Formats:

The ucisa Annual Review June 2020 to June 2021

Date: Sunday, June 6, 2021

Categories:

General, ucisa Update

Author:

ucisa

Description:

Highlighting the progress we have made as a community in the last year, as we work to achieve and exceed the ambitions set out in our 2018-2022 Strategic Plan. We are excited to share the results of this last year with you and hope that you will find the contents of the Annual Review an encouraging indication of the positive direction our organisation, and sector at large, is heading in – in spite of all the turbulence of the last 15 months.

Formats:

Digital champions

Date: Thursday, May 27, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa DCG

Description:

The presentation of how the Digital Skills Team at Sheffield Hallam University expand the reach of their work by recruiting digital champions.

Formats:

ucisa London May event

Date: Wednesday, May 19, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa London

Description:

The recording and presentations from the ucisa London May 2021 event on Information Security. Security of data and systems has never been more important than it is now. The challenge of balancing the academic behaviour and a security-conscious culture is not an easy one. This session seeks to explore some of the challenges and some of the ways that other institutions have risen to the challenge.

Formats:

DCG Spotlight 2021

Date: Thursday, May 13, 2021

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa-DCG

Description:

Recordings and presentations from DCG Spotlight 2021: Is the future blended? The future of work, teaching, learning and the 'university' in a post-pandemic world.

Formats:

Improving Online Access Overseas 3

Date: Tuesday, May 11, 2021

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa

Description:

The recording from the third and final instalment in our series of virtual events concerned with ensuring continued online access for students based overseas.

Formats:

CIS2020

Date: Monday, May 10, 2021

Categories:

Survey

Author:

ucisa CISG

Description:

Each year ucisa provides a survey of Corporate Information systems used across the sector. This is an invaluable resource made freely available to all ucisa member HEIs and FEIs looking to share experiences with other institutions and understand trends in the marketplace. The ucisa CIS survey is carried out annually and provides a simple snapshot of the core CIS in use by ucisa members. The survey is open to all ucisa members and collects basic information about the main corporate information systems (CIS) in use in the HE sector.

 

Formats:

Procurement frameworks 101

Date: Wednesday, April 28, 2021

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa

Description:

Hosted by Tina Pask, Chair of the ucisa Software Procurement Group, the Procurement Frameworks 101 recording discusses the HE sectors extensive use of framework agreements, why we use them and what benefits they bring institutions.

Formats:

2020 TEL survey report

Date: Wednesday, April 28, 2021

Categories:

Survey

Author:

ucisa DEG

Description:

We are pleased to announce that the results of the tenth ucisa Survey of Technology Enhanced Learning (TEL Survey) are now available.

This survey offers a longitudinal perspective of TEL developments over a 19-year period within UK institutions, while incorporating some new areas of interest based on sector developments. These new additions include: accessibility; inclusive practice; partnerships for fully online learning; and an expansion of the systems included in TEL reviews.

The Report provides an invaluable insight of provision within institutions and the emerging patterns of learning technology usage across the UK HE sector.

Formats:

IT Contemporary - InterSystems

Date: Tuesday, April 27, 2021

Categories:

IT Contemporary, General, Event resources

Author:

ucisa

Description:

Showcasing the digital transformation experience of a major teaching hospital with numerous insights for higher education, our third IT Contemporary offers an excellent case study for the benefits of data interoperability.

 

With input from University Hospital Southampton (UHS) and InterSystems, this paper provides a great overview of a recent ucisa webinar, “The Journey to Interoperability with University Hospital Southampton” – ucisa members can access the recording via login.

 


Formats:

An Ambitious Vision Digital Transformation driving Strategic Ambition

Date: Thursday, April 15, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The webinar recording of An Ambitious Vision Digital Transformation driving Strategic Ambition


The University of Portsmouth has bold plans for the future. The webinar brought together SThree PLC / Real Public Sector along with the Portsmouth team and Salesforce in discussing them.

Formats:

Education and the Cloud

Date: Wednesday, April 14, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa London Group

Description:

The recordings and presentations from the ucisa London April 2021 event entitled Education and the Cloud

Formats:

Wellbeing pedagogies practices to improve the student experience online

Date: Tuesday, March 30, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from Wellbeing pedagogies practices to improve the student experience online webinar is online

Formats:

Accelerating the Development of Open Standards

Date: Thursday, March 25, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from Accelerating the Development of Open Standards: The Journey to Interoperability with University Hospital Southampton webinar is available

Formats:

Enabling Hybrid Learning for Higher Education Practical Solutions

Date: Wednesday, March 24, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from  Enabling Hybrid Learning for Higher Education Practical Solutions webinar is available

Formats:

Securely enabling todays remote Learning Environment

Date: Tuesday, March 23, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the  Securely enabling todays remote Learning Environment webinar is available

Formats:

Quiet Leadership and Crisis Management

Date: Tuesday, March 23, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from  Quiet Leadership and Crisis Management Peer-to-Peer CPD webinar is available

Formats:

CEO update for Corporate members March 2021

Date: Tuesday, March 23, 2021

Categories:

ucisa Update

Author:

Deborah Green, ucisa CEO

Description:

The CEO update for Corporate members gives a run down on what has happened in the first quarter of 2021 

Formats:

CEO update for Institutional Members March 2021

Date: Tuesday, March 23, 2021

Categories:

ucisa Update

Author:

Deborah Green, ucisa CEO

Description:

The CEO update for full institutional members gives a run down on what has happened in the first quarter of 2021.

This publications is for full institutional members only and can be accessed once logged in.

Formats:

ucisa Jobs Board

Date: Monday, March 22, 2021

Categories:

Jobs

Author:

ucisa

Description:

Check out the some of latest jobs in the sector 

Formats:

Green paper response

Date: Thursday, March 18, 2021

Categories:

ucisa Update, General

Author:

ucisa

Description:

combined response submitted from the membership of ucisa to the Green Paper on Transforming Public Sector Procurement, published in December

Formats:

Leading and Developing people

Date: Wednesday, March 17, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa-London

Description:

The recording from ucisa-London's Marche event  Leading and Developing people is available

Formats:

Home Office update on the Graduate immigration route change

Date: Monday, March 15, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording and resources from the  Home Office update on the Graduate immigration route change webinar are available

Formats:

Planning for recovery and economic growth

Date: Friday, March 12, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the Planning for recovery and economic growth – the role of universities and their finance teams webinar in available

Formats:

2021 - The year for embracing IT Innovation and change

Date: Tuesday, March 9, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the 2021 - The year for embracing IT Innovation and change is available

Formats:

A new learning experience: what’s next for the education sector?

Date: Thursday, March 4, 2021

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa

Description:

The recording from the A new learning experience: what’s next for the education sector? webinar is available

Formats:

Building a simplified back up solution for all data security

Date: Wednesday, March 3, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the  Building a simplified back up solution for all data security is available

Formats:

The Shifting Axis of Cyber Crime

Date: Saturday, February 27, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from  he Shifting Axis of Cyber Crime is available

Formats:

Diversity and Digital Leadership

Date: Thursday, February 18, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the  Diversity and Digital Leadership Peer-to-Peer CPD webinar is available

Formats:

The potential of organisational frameworks

Date: Wednesday, February 17, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa-london

Description:

The recording from the ucisa-London February webinar  The potential of organisational frameworks is available

Formats:

The Perfect Storm

Date: Wednesday, January 27, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the Perfect Storm event is available

Formats:

The Shifting Axis of Cyber Crime

Date: Tuesday, January 26, 2021

Categories:

Directors cut

Author:

Mick Jenkins

Description:

Time to think differently about cyber security. Organisations must know and think like an attacker and observe their behaviours to become more cyber and business resilient.

 

‘Think like the adversary – act like a hunter’. 

Michael Jenkins MBE 

Formats:

Augmenting the reality of Education

Date: Wednesday, January 20, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa-London

Description:

The recording of the ucisa London groups January 2021 event Augmenting the reality of Education is available

Formats:

Establishing a Business Analysis Practice in the HE Sector

Date: Monday, January 18, 2021

Categories:

Toolkit

Author:

ucisa Project and Change Management Group

Description:

Business analysis is rapidly gaining momentum in the higher education sector, with many universities having a business analysis practice already established in one form or another.

In this resource we provide several tools and techniques you can use to measure and understand the maturity of your own practice and outline some building blocks for developing your practice. We discuss how business analysis can add value to your organisation and highlight some potential solutions to common issues your practice might face. Case studies are included from institutions across the UK in order to give an insight into established practices sitting at different levels of the maturity model.


Formats:

Lean for Your Team approach to Business Continuous Improvement

Date: Thursday, January 14, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from  Lean for Your Team approach to Business/Continuous Improvement a Peer-to-Peer CPD webinar in available

Formats:

Delivering an engaging remote student experience

Date: Wednesday, January 13, 2021

Categories:

Audio and Video, Event resources, Webinar

Author:

Description:

The recording from the Delivering an engaging remote student experience webinar is available

Formats:

Data Protection Lessons Learned from a Departing DPO

Date: Tuesday, December 15, 2020

Categories:

Audio and Video, Webinar, Event resources, Peer to Peer CPD

Author:

ucisa

Description:

Craig Clarks talks about his time as the DPO at the University of East London in this webinar recording.

Formats:

IT Contemporary - HPE

Date: Monday, December 14, 2020

Categories:

IT Contemporary, General, Event resources

Author:

ucisa

Description:

This report will explore how the experience of the Covid-19 pandemic has put the foundations in place for universities to reshape the way they deliver higher education and manage their facilities into the 2020/21 academic year and beyond.

With input from two Russell Group universities, HPE and ucisa, the paper offers examples of how technology can help higher education run more efficiently and demonstrates how lessons learnt through innovating at speed can continue to benefit institutions in the months and years ahead.

Formats:

DIG-SSG Security workshop

Date: Wednesday, December 9, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa DIG and SSG

Description:

The recording from the joint DIG and SSG Community Day With a mix of presentations, round table discussions and exercises the day provided different perspectives on cyber security to challenge assumptions and improve your planning and responses.

Formats:

Designing Effective Governance Models

Date: Tuesday, December 8, 2020

Categories:

Best Practice Guide, Event resources, Peer to Peer CPD, Webinar

Author:

ucisa

Description:

Gareth Edwards from University of Greenwich looked at the pragmatic principles that underpin good governance in the fourth Peer to Peer CPD session

Formats:

SSG20

Date: Wednesday, December 2, 2020

Categories:

Best Practice Guide, Webinar, Event resources

Author:

ucisa-SSG

Description:

Recordings from SSG20 Conference: Focusing on the opportunities and challenges of delivering blended support in a VUCA world.

Formats:

Portfolio management

Date: Tuesday, December 1, 2020

Categories:

Event resources, Webinar, Audio and Video

Author:

ucisa-PCMG

Description:

This recording is focussed on sharing good best practice programme/project portfolio management information reporting to support governance

Formats:

Fluency with Teams and Office 365

Date: Tuesday, December 1, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa-DCG

Description:

In April 2020, the Lancaster University ran a MS Teams Live event called ‘Getting the most out of Teams & Office 365’, Following on from that Ben & the team at Lancaster University gave an update on staff proficiency, usage and development with Office 365 across academic departments and professional services at Lancaster. During the webinar, they explored the features in Office 365 that have proved the most popular, invite comments and insights from other institutions, and discuss thought-provoking forward-looking questions such as whether the traditional VLE has a place with Teams embraced by so many, and what the future of email looks like.

Formats:

Student Multi-Experience: re-imagining mobile enabled services in HE

Date: Thursday, November 26, 2020

Categories:

Audio and Video, Event resources, Peer to Peer CPD, Webinar

Author:

ucisa

Description:

This peer to peer CPD session provided 3 webinars over 3 days. Entitled Student Multi-Experience: re-imagining mobile enabled services in HE Multi Experience means Multi technology and Multi-Collaboration: Are you really ready for a University App? these webinars explored and invited continuous debate around the topic of a mobile enabled student experience.

Formats:

CISG-PCMG20

Date: Wednesday, November 18, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa CISG and ucisa PCMG

Description:

Storming and Performing… In the new Normal? Three days of webinar recording put together by the CISG and PCMG committees

 

Formats:

The challenge for Education

Date: Wednesday, November 11, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa London Group

Description:

The ucisa London group ran a webinar on the The Challenge for Education. In March Covid-19 suddenly taught education institutions that there were other ways of working than congregating in rooms for meetings and teaching. Collaboration software that most IT departments were using were suddenly taken up by the whole organisation and their potential started to be understood.

Formats:

IT Contemporary - AWS

Date: Wednesday, November 11, 2020

Categories:

IT Contemporary, General, Event resources

Author:

ucisa

Description:

In June 2020, ucisa hosted a roundtable discussion between CIOs from institutions across Europe, considering their responses to the COVID-19 crisis as well as the current challenges and opportunities that have resulted from the most tumultuous year in recent memory. We thank AWS for their support of this discussion.

It is the valuable content of this engaging, high-level discussion that has formed the basis for our inaugural ucisa IT Contemporary piece. It will form part of an ad-hoc series under the banner of IT Contemporary - Articles that Connect Ideas, Share Best Practice and Transform IT Delivery.

Formats:

The CAUDIT HE Business and Data Reference Model

Date: Wednesday, November 4, 2020

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa EA CoP

Description:

To coincide with the release of their new version 2.5, the ucisa EA |Community of Practice ran a ucisawebinar with the co-chairs of the CAUDIT Enterprise Architect Community of Practice and architects of the CAUDIT Higher Education Business and Data Reference models.

Formats:

DIG20

Date: Wednesday, October 28, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa DIG

Description:

Recording from the DIG20 Conference entitled Infrastructure in a world of Digital Transformation: Nirvana or Neverland?.

Digital Transformation, and the integration of digital technology across all aspects of our institutions to bring business value, is something that is certainly a hot topic across the sector. What does Digital Transformation mean for those of us responsible for designing, implementing and managing IT infrastructure and networks? How do we ensure that our infrastructures are a cornerstone of Digital Transformation and demonstrate the true value of IT to the business?

Formats:

Journey to modernisation

Date: Tuesday, October 27, 2020

Categories:

Audio and Video, Event resources, Webinar, Peer to Peer CPD

Author:

ucisa

Description:

In ucisa’s second peer to peer CPD session Journey to modernisation – building an integrated infrastructure service and remaining relevant in the Cloud Era, Mehmet Batmaz the Head of Infrastructure at the University of Greenwich, took us through his approach to building an agile and adaptable Infrastructure service, and covering topics such as leadership and relationships, applying architectural principles, and redefining team structure and scope in the modern world.

Formats:

WiT20: Supportive, Disruptive, Resilient

Date: Tuesday, October 13, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa WIT

Description:

The inaugural Women in Tech Group conference sponsored by Domain 7 offered an opportunity to discuss ways everyone can all help in making the workplace and industry more appealing to women and help bridge the diversity and skills/recruitment gap.

Formats:

CEO update for Corporate members October 2020

Date: Monday, October 5, 2020

Categories:

ucisa Update

Author:

Deborah Green, ucisa CEO

Description:

The CEO update for Corporate members gives a run down on what has happened in the ucisa year up until September 2020.

Formats:

CEO update for Institutional members October 2020

Date: Monday, October 5, 2020

Categories:

ucisa Update

Author:

Deborah Green, ucisa CEO

Description:

The CEO update for institutional members gives a run down on what has happened in the ucisa year up until September 2020. This publications is for full institutional members only and can be accessed once logged in.

Formats:

ISO 27001: Everything you need to know

Date: Wednesday, September 16, 2020

Categories:

Audio and Video, Best Practice Guide, Webinar

Author:

ucisa London Group

Description:

The recording hosted by the ucisa London Group and sponsored by Phoenix entitled and ISO 27001: Everything you need to know focused on ISO27001, what it is and how to implement it in an educational environment.

Formats:

Trusted Research Environments: Presenting IT as an Enabler in developing relationships and successful partnerships

Date: Tuesday, September 15, 2020

Categories:

Audio and Video, Event resources, Webinar, Peer to Peer CPD

Author:

ucisa

Description:

Leading our very first CPD session was Katie Wilde, Digital Research Services Manager at the University of Aberdeen. The recording is entitled Trusted Research Environments: Presenting IT as an Enabler in developing relationships and successful partnerships

Formats:

How smart data management enabled the Nightingale Hospital Birmingham to rapidly respond to COVID-19

Date: Thursday, September 10, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

This event entitled How smart data management enabled the Nightingale Hospital Birmingham to rapidly respond to COVID-19 was sponsored by Corporate Member InterSystems.

The recording explores how system integration was vital to help the NHS safely and securely share patient data between the 5,000 capacity Nightingale Hospital Birmingham, set up to cope with increased demand from COVID-19, and 16 acute NHS trust sites – including a number of university hospitals – and why the same principles can be applied to sharing student data.

Formats:

Why Payment Security is more than just PCI DSS

Date: Wednesday, August 19, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

This event entitled Why Payment Security is more than just PCI DSS. Payment Security - is it falling through the gaps? was sponsored by WPM Payment Security.

The recording from the event will be of interest to all ucisa members who appreciate that payment security is more than just PCI DSS compliance. It is also for those who would like to build their understanding in this critical area, as well as those who are interested in the topic of data security more generally.

Formats:

Maintaining and adapting positive learnings

Date: Wednesday, July 29, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

Recording from the international panel session, hosted, in partnership with ucisa member TechnologyOne entitled Maintaining and adapting positive learnings

Formats:

Adapting support for users in a locked-down world

Date: Thursday, July 23, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa SSG

Description:

Hosted by ucisa-SSG This webinar entitled Adapting support for users in a locked-down world focused on how first and second line support has adapted to assist users despite the current (remote) working climate.

Formats:

Senior leadership digital awareness and capabilities

Date: Thursday, July 16, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa

Description:

The recording from the event presented in collaboration wtih AdvanceHE entitled Senior leadership awareness & capabilities- the role of CIOs and their executive colleagues in informing, guiding, and leading organisational solutions

Formats:

Redefining the data-driven intelligent campus

Date: Tuesday, July 7, 2020

Categories:

Audio and Video, Webinar, Event resources

Author:

ucisa

Description:

Recording from the Redefining the data-driven intelligent campus webinar, sponsored by HPE and in association with AUDE (Association of University Directors of Estates)

Formats:

Spotlight on Digital capabilities webinar 3

Date: Wednesday, July 1, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa DCG

Description:

The last in a series of three webinar from the ucisa Digital Capabilities Group entitled  Webinar Design to Promote Quality Engagement: Towards a Transactional Model and Toolkit

Formats:

The new educational normal

Date: Wednesday, June 24, 2020

Categories:

Webinar, Event resources, Audio and Video

Author:

ucisa London Group

Description:

With the gradual dwindling of cases of COVID-19, colleges and universities are considering how to get back to usual. There are a few different ways to do this and each has different challenges. This session of the ucisa London group is designed to provide an opportunity to discuss the topic. To help organisations refine their plans and ensure that we all benefit from the knowledge and thinking within our group. The session will be in three parts and, though it will be guided, will rely on input from attendees.

The recording is available to institutional members only

Formats:

Spotlight on Digital capabilities webinar 2

Date: Wednesday, June 24, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa DCG

Description:

The second in a series of three webinar from the ucisa Digital Capabilities Group entitled  Virtual Stratified Medicine Lab – intro to basic lab skills. (Designing a virtual lab tour to promote the learning and teaching of Stratified Medicine).

Formats:

Spotlight on Digital capabilities webinar 1

Date: Tuesday, June 9, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa DCG

Description:

The first in a series of three webinar from the ucisa Digital Capabilities Group entitled  Co-creating through staff-student partnership to increase student employability skills

Formats:

Information Security Training Awareness course Spring 2020

Date: Wednesday, May 27, 2020

Categories:

Best Practice Guide, Toolkit, General

Author:

ucisa

Description:

ucisa has released an updated version of its popular Information Security Awareness Training Course to reflect changes in the information security threat landscape, and to respond to new legislation such as GDPR (the General Data Protection Regulation 2016/679) and the Data Protection Act 2018.

Please note that access to the link is restricted to the named representatives of ucisa institutional full members only.

Formats:

CIS 2019 Survey

Date: Tuesday, May 19, 2020

Categories:

Survey

Author:

ucisa Corporate Information Systems Group

Description:

The Corporate Information Systems Group (CISG) has carried out its annual survey of all ucisa member institutions in each year since 2007.

This survey is one of the essential outputs from the CISG group; it establishes what systems and tools are currently in use, reveals the trends the tools have throughout their life cycle within institutions.

Formats:

ucisa London Group May webinar on Information security

Date: Thursday, May 14, 2020

Categories:

Audio and Video, Event resources, Webinar

Author:

ucisa London Group

Description:

The ucisa London Group's webinar for May 2020  focused on Information Security and included:

Current issues arising out of changed working patterns
Security in Zoom
Risk management for home working
Remote meeting etiquette

Formats:

Recruitment and Retention Guide

Date: Tuesday, May 12, 2020

Categories:

Event resources

Author:

ucisa

Description:

At the ucisa19 Leadership Conference, members voiced the need for us to foreground the huge range of career opportunities in the HE IT sector, to tackle the challenge faced by many in recruiting and retaining strong talent to our institutions.

A cross representative community of institutions are involved in steering the work in this area, with the deliverable objective of producing a guide on attracting and retaining good staff in HE IT that the whole sector will benefit from. We have also forged a partnership with Domain7, to deliver this project, enabling us to draw on their insight through their engagement with key stakeholder groups, from within and outside of the sector.

Formats:

Uncaging the data

Date: Wednesday, April 22, 2020

Categories:

Webinar, Event resources, Audio and Video

Author:

ucisa EA CoP

Description:

Hosted by the ucisa Enterprise Architecture Community of Practice see how the University of Leeds are using the ucisa Capability model and Information architecture to begin to unlock the potential of data by stepping beyond GDPR.

Formats:

Covid-19: how London institutions are responding

Date: Wednesday, March 25, 2020

Categories:

Event resources, Webinar, Audio and Video

Author:

ucisa London Group

Description:

The ucisa London Group Committee held an hour-long webinar giving participants the opportunity to gain insight from FE and HE peers in London by asking questions ans sharing experiences. The webinar focused on addressing networking and infrastructure challenges faced during the Covid-19 pandemic

Formats:

University of East London MS Teams implementation experience

Date: Thursday, February 27, 2020

Categories:

Event resources, Webinar, Audio and Video

Author:

ucisa

Description:

On 27 February 2020, the University of East London ran an interactive webinar where they shared their MS Teams implementation experience. They have been using Microsoft Teams since January 2018, at first for professional services and then later that year for a small number of academics and their students.

Formats:

Unified Comms Today

Date: Tuesday, February 25, 2020

Categories:

Event resources

Author:

ucisa

Description:

During this one day event speakers from within the HE sector and wider industry looked at what Unified Comms actually meant to organisations and what has been done, if anything, in delivering it. The success (or otherwise) of those deployments was discussed and lessons that could be learnt was also looked at.

Formats:

Supplier day resources

Date: Thursday, January 30, 2020

Categories:

Event resources

Author:

ucisa

Description:

 

ucisa hosted a one-day event for our corporate members, the event was aimed at those companies that are already established in higher education as well as those looking to break into the sector.

 

Attendees had the opportunity to find out more about what ucisa does, and how they can use their membership to gain greater insight into higher education including the strategic challenges and hot topics facing this unique sector.

Formats:

Cultural Challenges Study Tour

Date: Friday, January 17, 2020

Categories:

Event resources

Author:

ucisa

Description:

Presentations and resources from the Cultural Challenges Study Tour of Teesside University.

 

Teesside University has embarked upon one of the largest digital transformation projects in the UK HE sector, with an emphasis on 1-1 device deployment for staff and students. Over an 18-month period, the University has developed and embedded a mandatory Digital Development Programme for all teaching staff which has generated a 96% satisfaction rating from participants and enabled the University to accrue the largest concentration of Microsoft Innovative Educator Experts in the UK. Significant benefits have already been realised from this project, including measurable impact on student learning, enhanced staff digital capabilities and a revised approach to collaborative working between IT and learning and teaching functions within the University.

 

Formats:

Digital accessibility resources

Date: Sunday, January 5, 2020

Categories:

Best Practice Guide, Event resources, Toolkit

Author:

ucisa

Description:

 ucisa have gathered together some information and resources on digital accessibility and the legislation surrounding it

Formats:

The Infrastructure survey 2018

Date: Thursday, October 3, 2019

Categories:

Survey

Author:

ucisa Infrastructure Group

Description:

The first Infrastructure Group survey was conducted in 2018. The survey attracted 66 responses from a wide range of institutions, ranging from small further education colleges through to large research intensive universities. This report highlights the key findings.

Formats:

The Directors' Cut edition 2 - cyber security and FOI

Date: Wednesday, September 4, 2019

Categories:

Directors cut

Author:

ucisa staff and the ucisa Board of Trustees

Description:

The Directors' Cut is a briefing intended to inform CIOs and Directors of IT Services.

In this edition we discuss the recent spate of Freedom of Information requests related to cyber security experiences in the sector, and offer guidance to members that may help when institutions face such queries.

Formats:

The Directors' Cut edition 1 - Accessibility legislation

Date: Tuesday, July 30, 2019

Categories:

Directors cut

Author:

Fiona Strawbridge, University College London

Description:

The Directors' Cut is a briefing intended to inform CIOs and Directors of IT Services.

In this edition Fiona Strawbridge writes about the Digital Accessibility legislation and what it will mean for our sector and members.

 

Formats:

Digital Capabilities Survey Report 2019

Date: Monday, June 3, 2019

Categories:

Survey

Author:

ucisa Digital Capabilities Group

Description:

Digital capabilities survey report  2019 published.

The report focuses on the current activity and strategic drivers for both staff and student digital capabilities in higher education institutions. 

This Digital Capabilities Survey Report 2019 is the culmination of analysing the results from the third  survey undertaken by the ucisa Digital Capabilities Group.

The 2019 survey built on previous surveys and the data have been analysed to give an insight into institutional activity to help further the digital agenda.

Formats:

VLE Toolkit

Date: Friday, May 17, 2019

Categories:

Toolkit

Author:

ucisa members

Description:

The ucisa VLE Review Toolkit provides essential guidance for institutions who are planning to review their virtual learning environments (VLEs). 

Constructed using interviews from eleven experienced  HE professionals and eight supplier representatives, the Toolkit considers topics such as requirements gathering and prioritisation, evaluating tenders and hosting.   The  resources section of the Toolkit contains templates and examples provided by universities.

Fiona Strawbridge, Head of Digital Education, University College London and VLE Review Toolkit project lead, explains, “The aim of this Toolkit is to distil the experience, insight and hard lessons learned into a digestible and practical form. It has been developed with input from heads of technology enhanced learning (TEL), project managers, change managers, procurement professionals and commercial VLE providers. Anyone considering running a VLE review should find much of interest - it is full of invaluable insights into the challenges, potential pitfalls, and the ways to achieve a successful outcome. As someone who is about to embark upon a review, I for one will be drawing on it heavily!”

 

Formats:

CIS Survey 2018

Date: Thursday, April 18, 2019

Categories:

Survey

Author:

ucisa Corporate Information Systems Group

Description:

The survey is carried out annually and provides a simple snapshot of the core corporate information systems in use by ucisa members. It is open to all ucisa members and collects basic information about the main corporate information systems (CIS) in use in the HE sector. The snapshot is supplemented by a report which shows the trends in CIS use.

Formats:

Approaches to Business Continuity in Universities

Date: Thursday, March 28, 2019

Categories:

Best Practice Guide

Author:

ucisa

Description:

Approaches to Business Continuity in Universities is a concise resource for anyone responsible for a business-critical process within their institution and those, such as members of the Board of Governors, who have oversight responsibilities for these processes.

Constructed using interviews with eleven experienced professionals from across the sector, the publication looks at how to create a business continuity plan, how to test it and how to embed business continuity planning into your organisation. It also contains prompts to help the reader consider their department's readiness for significant disruptions such as severe weather, the failure to renew a contract with a major monopoly supply or a denial of service attack on the academic network.

Approaches to Business Continuity in Universities has been written for registrars, finance directors, heads of HR, libraries and estates, CIOs and other professional services, and for those with an interest with business continuity such as the audit committee.

Formats:

2018 TEL survey case studies

Date: Tuesday, January 22, 2019

Categories:

Case Study

Author:

ucisa Digital Education Group

Description:

This publication presents a series of case studies on institutional approaches to the management of Technology.

Enhanced Learning (TEL) services and is intended to serve as a companion report to the 2018 ucisa Technology Enhanced Learning Survey Report, which captures TEL developments across the UK Higher Education (HE) sector. This publication builds on the series of case study interviews which accompanied the ucisa TEL Survey reports in 2010, 2012, 2014 and 2016

Formats:

2018 Technology Enhanced Learning survey

Date: Monday, December 10, 2018

Categories:

Survey

Author:

ucisa Digital Education Group

Description:

The Digital Education Group has carried out regular surveys on the use of technology enhanced learning in the higher education sector. In addition to reviewing the technology in use, the survey looks at the drivers behind the adoption of technology enhanced learning in institutions. The results of the 2018 survey, the ninth in the series, have now been published. Details of all the surveys are available upon request

Formats:

Privacy Impact Assessment Toolkit

Date: Thursday, August 16, 2018

Categories:

Toolkit

Author:

ucisa

Description:

The ucisa Privacy Impact Assessment Toolkit explains how to carry out Privacy Impact Assessments, and has been written specifically to meet the needs of the higher education community. A template for recording the outcomes of a Privacy Impact Assessment is also included within the Toolkit, which is available as a PDF. A companion volume, available as a Word document,  containing a worked example of a PIA for the introduction of Microsoft Office 365 at a fictional university illustrates how the process works and the type of privacy risks that a PIA can highlight.

Please note that these documents were published before the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 came into force and as such may not be fully accessible.

Formats:

The truth about data and analytics

Date: Wednesday, April 4, 2018

Categories:

General

Author:

ucisa and SeroHE

Description:

The truth about data and analytics is the result of a recent workshop of practitioners in this field who were prepared to share the truth about the challenges and the way of advancing data and analytics relevant to the HE sector. The workshop was hosted by ucisa and facilitated by Sero HE, a digital technology consultancy focused on the HE sector.

This report is written primarily for those with responsibility for data analytics in higher education institutions. It focuses on issues currently being experienced by institutions and provides a set of pointers for best practice identified from real world cases. It is written in a concise, practical style to provide an easily digestible thought piece, rather than an exhaustive study.

The report includes case studies from three higher education institutions, plus insights from the further education sector and overseas.

Please note that this document was published before the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 came into force and as such may not be fully accessible.

 

Formats:

GDPR is coming - what shall we do

Date: Friday, March 23, 2018

Categories:

Best Practice Guide

Author:

ucisa Corporate Information Systems Group

Description:

Universities and Colleges are increasingly aware of the impending need to comply with the General Data Protection Regulations (GDPR) from 25 May 2018. However, in many institutions this translates to high level corporate projects that do not include or appropriately communicate with the IT community. Those charged with managing institutions’ corporate information systems are well placed to understand both the current practices with regard to data management and the feasibility and impact of changes required to comply with GDPR. Evidence, however, suggests that such colleagues are not always sufficiently included in GDPR projects.

Formats:

UK HE Capability Model

Date: Thursday, March 15, 2018

Categories:

Models

Author:

ucisa Enterprise Architecture CoP

Description:

ucisa Enterprise Architecture Community of Practice began a project to create a generic capability model for the UK HE sector. In simple terms this project has tried to identify, and group, all the individual ‘building blocks’ (capabilities) required to run a UK HE organisation.

Formats:

UCISA Strategic Plan: 2018-22 Connecting and Collaborating for Success

Date: Friday, March 9, 2018

Categories:

General, ucisa Update, Audio and Video

Author:

ucisa Board of Trustees

Description:

ucisa's Strategic Plan for the five-year period 2018-2022 is the culmination of an ambitious two-year project to reshape and refocus the organisation to meet not only current, but the future and emerging needs of you, our members, to 2022. As an organisation run by members for the benefit of the entire membership, both the development of the Strategic Plan and the key deliverables have been driven by the collective views and priorities you put forward. It's a shared plan requiring shared input to deliver shared advantage and means ucisa will continue to create real benefit and value for all of us in the years ahead. Among the key themes are making resources more accessible and relevant to the wider community supporting technology use, opening new communication channels to share knowledge more easily and placing even greater emphasis on informing, promoting and fostering ucisa's expert member community and the know-how needed to continue to make effective use of technology in delivering an excellent student experience and operational efficiency.

 

Formats:

The UK Higher Education Service Desk Toolkit

Date: Wednesday, July 5, 2017

Categories:

Toolkit

Author:

ucisa Support Services Group

Description:

This Toolkit provides an overview of service desk good practice in a higher education context, and is supported by practical guidance that has been collated from across the support services community.

Formats:

Establishing Process Improvement Capabilty in an HE enviroment

Date: Friday, November 4, 2016

Categories:

Best Practice Guide

Author:

ucisa Project and Change Management Group

Description:

Process improvement activity is increasing in UK universities, partly in response to calls for increased effectiveness and efficiency but also as a response to today’s rapidly changing political and economic environment.

This guide seeks to evidence what higher educational organisations are currently doing to embed process improvement capability and to support those considering undertaking such activity or those already doing so.

 

Please note that these documents were published before the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 came into force and as such may not be fully accessible.

Formats:

The UK Higher Education Learning Space Toolkit

Date: Monday, August 29, 2016

Categories:

Toolkit

Author:

SCHOMS, AUDE and ucisa

Description:

The Toolkit provides guidance for Audiovisual, IT and Estates teams, and demonstrates why the provision of excellent learning spaces should be a strategic, institution-wide concern.

Constructed from interviews from eleven experienced professionals, the Toolkit explores pedagogical principles and their place in learning space design, and gives an honest insight in to the realities of cross-professional working in universities and colleges. The Toolkit includes advice on: managing a learning space project, working with professional advisors, considerations for particular types of learning space, using learning technologies, the evaluation of learning spaces and changing working practices.

Formats:

Effective Benefits Management for IT and Business Change Projects

Date: Monday, July 4, 2016

Categories:

Toolkit

Author:

ucisa Project and Change Management Group

Description:

This toolkit aims to provide an overview of the principles behind Benefits Realisation and some basic tools for use in projects in HE and other sectors, while providing some signposts to more sophisticated techniques that are available should a project require them. Benefits management aims to ensure that benefits that have been identified at the start of a project are realised and that any benefits that emerge as the project progresses are properly exploited. As many project benefits are not realised until after the project is closed it is important that appropriate structures are put in place to monitor benefits realisation post project.

Please note that these documents were published before the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 came into force and as such may not be fully accessible.

Formats:

Social Media Toolkit: a practical guide to achieving benefits and managing risks

Date: Thursday, December 10, 2015

Categories:

Best Practice Guide, Toolkit

Author:

ucisa

Description:

This Toolkit stems from growing interest in the use of social media within the ucisa community. With institutional stakeholders looking increasingly to their information services departments for support in this area, our members sought a reference guide to help them answer a range of questions on related topics. More than that, however, they were seeking practical, contextual examples of use that would inspire others within their institution to take advantage of the affordances of a set of tools that offer new forms of engagement and ways to enhance many aspects of everyday business practice.


Please note that these documents were published before the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 came into force and as such may not be fully accessible.

Formats:

Establishing a PMO in and HE environment

Date: Thursday, October 15, 2015

Categories:

Best Practice Guide

Author:

ucisa Project and Change Management Group

Description:

The purpose of this document is to provide guidance for higher education institutions considering establishing a Project Management Office (PMO) function. It includes advice on designing your PMO and on implementation as well as providing a set of example artefacts. This guide particularly addresses the situation where the PMO is looking after business change and IT projects only, rather than a joint Estates/IT PMO, although much of the following will be applicable in both cases.

This guide forms part of a set of ucisa Project and Change Management publications including the Major Project Governance Assessment Toolkit and the guide to Effective Risk Management for IT and Business Change Projects and is intended to be used in conjunction with them. (Both available on request)

 

Please note that these documents were published before the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 came into force and as such may not be fully accessible.


Formats:

ucisa Information Security Management Toolkit

Date: Tuesday, March 17, 2015

Categories:

Toolkit

Author:

ucisa

Description:

The ucisa Information Security Management Toolkit has been constructed for use by information security/governance professionals wishing to put in place an ISMS in their organisation. It also addresses how to convey the importance of information security to the organisation, since the need for an ISMS is based upon the acceptance that information security is worth investing in. This edition of the Toolkit outlines an approach to successfully implement an ISMS based on ISO/IEC 27001:2013 (Information technology — Security techniques — Information security management systems — Requirements). It is intended as a practical resource, providing an overview of the key aspects of a successful ISMS and guidance on how to implement them. It also includes case studies, as well as templates and example resources which organisations can tailor to suit their needs.

A high quality printed copy of this publication is available upon request

Please note that these documents were published before the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 came into force and as such may not be fully accessible.

Formats:

Model IT Regulations for the use of institutional IT facilities and systems

Date: Thursday, July 17, 2014

Categories:

Toolkit

Author:

ucisa

Description:

This publication designed to provide a brief, easily comprehensible set of regulations for the use of IT facilities in UK HE institutions.

Formats:

Recent News and Views

CISG-PCMG21 Recordings

now available

03 December 2021 View Details
UCISA PCMG webinars: Launch of Resource and Portfolio Management Seminars
Project and Change Management Group

Help UCISA-PCMG by sharing your resource and portfolio management experiences.

01 December 2021 View Details
DCMS Cyber Breaches Survey for UCISA Institutions

UCISA is pleased to be working with the Department for Culture, Media & Sport (DCMS) to help drive up responses to their annual the Cyber Security Breaches Survey.

30 November 2021 View Details