Day 1 Wednesday 13 March institutional abstracts


Wednesday 13 March

Institutional abstracts 15:15 - 15:45


Accessibility Passport: Simplifying creating accessible experiences
David Goddard, Head of Digital Student Experience; Ben Watson, Head of Digital Accessibility, University College London; and Gareth Davies, Stakeholder Engagement Manager, RNIB

Room: Cromdale

RNIB and UCL are inviting you to participate in the development of a roadmap to make the Higher Education sector more accessible for everyone. The roadmap aims to help institutions create and maintain products and services that are easy to use for people with different needs and abilities. Gareth Davies (RNIB) says "We hope the development of sector-level resources, such as toolkits, templates, and eventually a charter mark, will help improve the lived experience of everyone in HE, including those who are blind and partially sighted." Delegates will participate in a crowd-sourced feedback and prioritisation plenary session and gain access to resources that could enhance the accessibility practice of their institution. 

Embedding Product Management in Higher Education and making it work
Dieter Kraftner, Chief Digital & Information Officer, Anglia Ruskin University

Room: Lammermuir 2

Product Management is a relatively new concept in the public sector which traditionally was geared around Project delivery vs. Business-as-usual delivery. ARU started to introduce Product Management principles and structures in 2019 and developed a process, structural, staffing, governance and funding model that led to Product Management being a successful model embedded in delivering our digital strategy. This presentation will talk about the ARU approach and experience and any lessons learned on the way.

Building a Cyber Security Practice ... Our Journey at Swansea University
Neil Cordell, CISSP, Head of Cyber and Information Security, Swansea University

Room: Lowther

To enhance the cyber security posture, it is necessary to build a sustainable cyber security practice and culture. In this session, I explain how we have approached this at Swansea University and where we have reached in our journey in establishing a more secure university.

Transforming Professional Services - Extending Service Management Beyond IT
Simon Corbett, CIO, Northumbria University

Room: Lammermuir 1

IT departments are well practiced in using a service management framework to deliver their services to universities. But what if this framework and tooling could be extended beyond IT. At Northumbria we are on a journey to transform our professional service departments by extending our IT service management software and processes. In allowing interactions and efficiencies between departments that otherwise would not be possible we can exploit cost savings and an improved customer experience.

Launching Version 3 of the Higher Education Reference Models
Rosie Coffey, Head of Enterprise Applications Group, University College Cork; Lex Wilkinson, Enterprise Architect, Sheffield Hallam University; Louw Labuschagne, Business Architect, University of Newcastle with contributions from CAUDIT and EUNIS EA Groups.

Room: Menteith

Version 3 is a major release of the Higher Education Reference Models (HERM) and brings together collaborative input from the CAUDIT, EUNIS, EDUCAUSE & UCISA Higher Education Enterprise Architecture communities. Alongside the Business Capability Model and Business Model Canvas, we will present a refreshed Data Reference Model and a new Application Reference Model. In this talk, we will give an overview of the artefacts and examples of how the models can be used to aid and support business investment planning and assist in other digital enterprise challenges.